Information about ACP Exam Day Expectations.
Please visit our Online Proctoring FAQ page to learn more about Online Proctored Exams.
You may also find the Candidate Handbook here.

WHAT IS THE CANCELLATION POLICY?

You must provide a minimum of 2 business days notice for cancellation. With less than 2-business days’ notice, the candidate will be required to pay a $50 + GST rebooking fee that must be paid prior to their second exam booking being processed.

WHAT ARE ACCEPTABLE FORMS OF IDENTIFICATION?

Government issued Photo ID (Non expired)

ARE BREAKS ALLOWED DURING MY EXAM?

Washroom breaks are NOT allowed during the examination. It is recommended you use the washroom prior to your examination start time.

ARE THERE ANY PERMISSIBLE ITEMS ALLOWED DURING THE EXAM?
  • Beverage in a clear spill proof container (if approved by the testing centre)
  • No scrap paper of any kind is permitted.
  • NOTE: This is a closed book examination.
CONTACT INFORMATION FOR ACP

Alberta College of Pharmacy
Tel: 780-990-0321
Toll free: 1-877-227-3838
Fax: 780-990-0328
Email: registrationinfo@abpharmacy.ca
Office hours
8:00 a.m. - 12:00 p.m. and 1:00 - 4:30 p.m., Monday to Friday
Closed weekends and statutory holidays.

CONTACT INFORMATION FOR YARDSTICK AND PROCTORU

ProctorU

Phone: 1-855-772-8678, Option 1
Text Support Prior to connection time: send a ticket for support
Text Support During connection time: Live Chat support available to candidates
Hours of Operation: 24 hours a day, 7 days a week

Yardstick Assessment Strategies

Phone: 1-888-900-0005, Option 1
Text Support: testingsupport@getyardstick.com
Hours of Operation: Monday through Friday from 8:00am to 7:00pm Eastern